Privacy Policy
Last updated: January 25, 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, and payment information when you use our services. We also collect data about how you use MRKTlabs, including your brand configurations, scan history, and interaction patterns.
2. How We Use Your Information
We use your information to provide and improve our services, process transactions, send service-related communications, and analyze usage patterns to enhance the platform. Your brand and competitor data is used solely to deliver visibility insights to you.
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use Supabase for database services with row-level security enabled. We do not sell your data to third parties.
4. Third-Party Services
We integrate with AI providers (OpenAI, Anthropic, Google, etc.) to perform brand visibility scans. These providers process prompts on our behalf but do not retain your brand data. We also use payment processors to handle billing securely.
5. Your Rights
You can access, update, or delete your account data at any time through your account settings. To request complete data deletion, contact us at support@mrktlabs.ai.
6. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.
7. Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or in-app notification.
8. Contact
For privacy-related inquiries, contact us at support@mrktlabs.ai.